Feedback on 2/25/14 Issue of “Work Is Not for Sissies!”

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5 Responses to “Feedback on 2/25/14 Issue of “Work Is Not for Sissies!””

  1. Matt Says:

    My department manager is rude to all the employees and everyone has complained to the office Administrator and have even sent to anger management, and it hasn’t helped. She creates a hostile work environment. She does okay with her work, but she was a key person to starting up a support group, and I think that is why they keep her around. Everyone else can’t stand her, and on days she isn’t here we all work better. Is that a good enough reason to keep her around?

  2. Russ Ramey Says:

    I have taken your “attitude” verses performance issue reprimandes to heart. This has saved me a lot of grief in dealing with “less than stellar” performance isses. If we base it on 3rd party discussion (customers) and incidents we get a lot farther. It is hard enough to terminate with even multiple cause documentation. This helps us create one less hurdle. Best Regards, Russ Ramey Operations WDC Lima

  3. Scott Says:

    One of the classes that I teach is about customer service. I often use the experience of going out to dinner to illustrate the point that everyone coming here to spend their hard earned money deserves exquisite customer service.

    Service is the heart and soul of any good business. It’s often said that the sales department makes the first auto sale to someone, but the service department makes all the sales to that person thereafter.

    Service is everything. Without it, people get their wants and needs met elsewhere. People don’t stop doing business, they stop doing business with you.

  4. Beth Miller Says:

    WOW! This struck “home”! Especially because those with “attitude” are sure they are NOT the ones with attitude!
    In all of the management issues I deal with, this is the very hardest to handle. Thanks for the inspirations!

  5. mark Says:

    this article is right on the mark

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